Field Services Engineer

FIELD SERVICES ENGINEER Salary: $52,000/year This role is all about being the helpful guide and hands-on expert for people navigating their daily technology. You'll be on the front lines, acting as the go-to technology problem-solver and enabler, so others can stay productive and focused on their work. You'll use your experience with help desk systems to track and resolve issues reported by employees, making sure their requests are handled efficiently from start to finish. You'll get hands-on with all sorts of equipment – from setting up new laptops and mobile phones to fixing printers and troubleshooting software glitches. Sometimes you'll guide someone over the phone, other times you'll be on-site across Long Island, installing equipment or resolving issues in person.