Product Support Supervisor

Trans. Core is a seeking full-time Product Support Supervisor to join our team in Houston, TX. The Product Support Supervisor is an entry level position responsible for supervising Product Support Representatives within the Houston Maintenance and Monitoring Center (MMC). The Supervisor is also responsible for coaching, monitoring and evaluating their staff as well as coordinating cross-training opportunities.

Supervisors will also handle any escalated customer / Field Technician phone calls or emails.