Shift Incharge - CRM Operations

Role Objective To lead and manage all CRM shift operations, ensuring smooth production flow while maintaining high standards of quality, safety, and operational efficiency.

Key Responsibilities

Lead and supervise all CRM operations during the assigned shift. Ensure achievement of daily production targets as per plan. Maintain quality standards and ensure adherence to SOPs and process parameters. Enforce safety norms, conduct toolbox talks, and ensure a zero-incident workplace. Coordinate with Maintenance, Quality, and other support departments for quick resolution of breakdowns or process issues.

Monitor manpower deployment and ensure effective team utilization. Submit accurate shift performance reports, including production, quality, downtime, and safety observations. Ensure proper housekeeping and compliance with statutory and company requirements. Key Skills & Competencies Strong knowledge of CRM processes and operations.

Leadership and team-handling capabilities. Sound decision-making and problem-solving skills. Safety-first mindset with good knowledge of industrial safety practices. Effective communication and coordination skills.