Produce Manager

Job Details: Job Location: Juniors #4

• San Juan, TX, Position Type: Full Time, Salary Range: Undisclosed, Job Purpose:
• To oversee and manage all aspects of the produce department, ensuring high-quality products, excellent customer service, and profitable operations. This includes managing inventory, staff, merchandising, and maintaining sanitation standards.

Key Responsibilities

• Oversee the daily operations of the produce department, including ordering, receiving, stocking, and displaying products.
• Ensure the quality and freshness of all produce items by implementing proper storage and rotation procedures.
• Manage inventory levels effectively to minimize waste and maximize sales, conducting regular inventory checks and adjusting orders as needed.
• Develop and implement attractive and effective product displays to enhance customer appeal and drive sales, considering seasonality and promotional opportunities.
• Supervise and train produce department staff, providing guidance on product knowledge, customer service, and department procedures. This includes scheduling, performance management, and addressing any personnel issues.
• Maintain a clean, organized, and sanitary work environment in compliance with all company and health department regulations.
• Monitor sales data and market trends to identify opportunities for growth and improvement within the produce department.
• Control department expenses and labor costs to achieve profitability targets.
• Interact with vendors and suppliers to negotiate pricing, ensure timely deliveries, and resolve any quality or supply issues.
• Handle customer inquiries and complaints in a professional and courteous manner, striving to resolve issues effectively and maintain customer satisfaction.
• Stay current on industry best practices and new product trends to ensure the department remains competitive and appealing to customers.
• Collaborate with other department managers to ensure smooth store operations and a positive customer experience.
• Enforce company policies and procedures within the produce department.
• Participate in store meetings and training sessions as required.Qualifications: Required Education:
• High School Diploma or equivalent; Bachelor's Degree in Business Administration, Agriculture, or a related field preferred. Required Experience:
• Minimum of 3 years of experience in produce department operations, preferably in a grocery retail environment.
• Proven track record of successfully managing inventory levels, reducing shrink, and maximizing sales and profitability within a produce department.
• Experience with ordering, receiving, storing, and displaying produce products.
• Experience in managing and training a team of produce associates.
• Experience in implementing and maintaining merchandising standards, including product rotation, quality control, and attractive displays.
• Experience in ensuring compliance with food safety regulations and sanitation procedures.
• Experience in analyzing sales data and market trends to make informed decisions regarding product selection and pricing.
• Experience in building and maintaining strong relationships with vendors and suppliers.
• Experience in handling customer inquiries and complaints effectively and efficiently.
• Experience with using point-of-sale (POS) systems and other relevant software.

Required Skills

• Strong leadership skills with the ability to motivate, train, and supervise a team of produce associates.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational, planning, and time management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Strong analytical and problem-solving skills.
• Ability to make sound judgments and decisions based on available information.
• Thorough knowledge of produce varieties, quality standards, and handling procedures.
• Knowledge of food safety regulations and sanitation practices.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, and bend for extended periods.
• Bilingual (Spanish/English) preferred