Norwegian Speaking Customer Service Agent - Work In Sofia - Paid Relocation

Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Norwegian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role offers a paid relocation package, making it an ideal chance for individuals looking to advance their customer service career while experiencing a new cultural environment.

Responsibilities

Provide outstanding customer service to Norwegian-speaking customers through phone, email, and live chat. Manage inquiries related to products, orders, returns, and general support promptly and professionally. Resolve customer issues and complaints with a focus on customer satisfaction and retention. Maintain accurate records of customer interactions in the CRM system.

Stay updated on company products and services to offer knowledgeable assistance. Collaborate effectively with internal teams to enhance customer experience. Participate in ongoing training to improve customer service skills and product knowledge.

Requirements

Fluency in Norwegian and English, both written and spoken. Experience in customer service roles, preferably in a related industry. Excellent communication and interpersonal skills. Strong problem-solving abilities with a customer-focused mindset. Proficient in using customer service software and Microsoft Office tools.

Detail-oriented and well-organized. Willingness to relocate to Sofia, with relocation costs covered.

Benefits

Comprehensive training fully covered Secure employment along with opportunities for career growth Competitive salary Extra health insurance options Access to over 50 benefits and services tailored to your needs A welcoming international workplace culture Ongoing support and learning opportunities 1500 euro singing bonus Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live