Network Technician (NOC)

Location: NASA Marshal Space (MSFC), Huntsville, AL Shift: Full-Time on site, 12-Hour Rotating Shifts (24/7 Coverage) The Role: Join the Altech Solutions team at the heart of NASA’s mission communications. As a Network Technician at the NASA MAOF

• Mission Operation Center you will be responsible for the secure, reliable flow of mission-critical data for space and aeronautical operations. This is a high-impact, hands-on role requiring technical precision and a commitment to mission success.

Compensation

& Federal Compliance (SCA/WD) This position is governed by the Service Contract Act (SCA) Wage Determination (WD) . Base Hourly Rate: $31.45/hour. Health & Welfare (H&W): $5.09/hour added to the base rate. Note: Per SCA guidelines, this H&W adder is provided for you to purchase benefits through the company or on the open market.

If you are already covered (e.g., via a spouse or as a Veteran with TRICARE/VA benefits), this is added directly to your gross salary. Shift Differential: In accordance with Alabama labor law and the 12-hour shift structure, additional pay is applied for night and weekend rotations to ensure competitive take-home pay for non-standard hours.

Benefits

11 Paid Federal Holidays, 3 Weeks PTO, and Company-Paid Life & Disability Insurance.

Key Responsibilities

Mission Monitoring: Use tools such as NNMi, MRTG, and CACTI to monitor NASA’s mission network health. Tier 1/2 Support: Troubleshoot and maintain routers, switches, and telecom equipment (Cisco, Juniper, Ciena). Cisco CLI Operations: Perform real-time configuration and diagnostic tasks via the Cisco Command Line Interface.

Incident Response: Coordinate with NASA centers to resolve dataflow issues under tight deadlines. Shift Work: Maintain continuous network availability via 12-hour rotating shifts. Required Qualifications : Security: Must hold an Active Public Trust Clearance (US Citizenship Required). Technical: Working knowledge of TCP/IP, subnetting, and WAN connectivity.

Hands-on: Experience with Cisco/Juniper hardware and troubleshooting tools (traceroute, ping, SNMP). CLI Proficiency: Ability to navigate and execute commands within the Cisco CLI environment. Operational Composure: Ability to work under pressure in real-time mission settings. Preferred: Experience with SONET, MPLS, or T1/T3 links.

Familiarity with Linux systems and serial interfaces (RS232, V.35). Certifications: CCNA, CCNP, or JNCIA. Why Join Us? Be part of a mission-driven team supporting NASA’s critical network infrastructure Develop skills in a fast-paced, dynamic environment where every second counts Access ongoing training opportunities, including potential travel to NASA’s Goddard Space Flight Center for specialized training