Store Manager - Automotive Repair Shop

Store Manager – Automotive Repair Shop We are seeking an experienced and dependable Store Manager to oversee the daily operations of a busy automotive repair shop specializing in brake service and general auto repair . This position requires strong leadership, customer service, sales, and organizational skills.

Responsibilities

Oversee daily store and shop operations Manage, train, and support mechanics and front-counter staff Schedule employees and help maintain proper staffing levels Greet customers and assist with service questions and repair needs Prepare estimates, explain recommended repairs, and obtain customer approval Schedule repair appointments and manage workflow throughout the shop Monitor sales, productivity, labor costs, and overall store performance Handle customer concerns professionally and work to resolve issues Ensure parts and supplies are ordered and properly stocked Process payments, invoices, and other store paperwork Maintain accurate customer and service records Ensure the shop remains clean, organized, and compliant with safety procedures Help meet sales and customer-service goals while maintaining quality workmanship Requirements Previous management or supervisory experience preferred Automotive repair, tire, brake, or service-center experience strongly preferred Strong customer service and communication skills Ability to lead and motivate a team Comfortable discussing automotive repairs and services with customers Strong sales, organization, and problem-solving skills Ability to multitask in a fast-paced environment Basic computer and point-of-sale system experience Valid driver’s license preferred Dependable and professional with strong attention to detail Ideal Candidate: A hands-on leader who understands automotive service, can manage both employees and customers effectively, and is focused on keeping the shop productive, organized, and profitable.