Job description
Position Purpose Drive successful Swim business through excellence on the aquatics side of the business. Essential Job Duties Hiring, Training and Developing People Training of Safe. Splash Instructors: Facilitation of entire training program for Swim instructors including the curriculum and practical trainings -Must be able to communicate detailed Swim training programs to instructors with various levels of experience -Maintain the high standard of teaching requirements of Safe.
Splash Swim School -Detailed management of training schedules to make sure that training requirements are met Instructor Review Program: Facilitation of Quarterly and Annual reviews for all instructors. -Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program -In collaboration with the Swim.
Labs Operations Manager, conducting and communicating annual reviews for all instructors -Must be able to critique employee performance and communicate feedback effectively -Must be able to identify employee deficiencies and provide supplemental training Develop programs Evaluate customer progress contiuously Make sure all customers are happy Ongoing Education: Development and communication of ongoing education material to instructors.
-Promotes continuing education and development of instructors -Communication of training provided by Corporate or development of material needed by local staff -Should have knowledge of current competitive swimming techniques Poolroom and Equipment Room Management: Management of all poolroom and equipment room operations including ongoing maintenance, cleaning, and chemical usage.
-CPO Certification required -Maintains pools according to local health department requirements -Keeps the poolroom clean and operational to high Swim. Labs standards -Manages usage and supply of all chemicals, tools, and equipment -Manages equipment and keeps all functionality at all times -Delegates responsibilities to staff and oversees teamwork Frontline Technical Support: Responsible for all technology involved with lessons.
-Maintenance of computer and camera systems -Acts as first responder to technical issues -Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issues Staff Culture: Development and continuation of positive work environment for all staff that maintains exceptional lesson quality and outstanding customer service.
-Maintaining a safe, secure, and legal work environment -Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other -Implementation of team building activities that lead to employee retention Work closely with Swim. Labs Operations Manager on many business related duties including, but not limited to: -Recruiting, selecting, and converting prospective applicants into Swim.
Labs Instructors -Scheduling training, classes, staff availability, and on-going education Desired Qualifications -Strong organizational skills -Interpersonal skills -Coached for a minimum of 2 years -Effective communication skills -Passionate about swimming -Background in swimming -Undergraduate degree preferred