Helpdesk Engineer Intern - IT (Solo)

Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers Troubleshoot and resolve end user application issues, maintain and update technical support documentation Handle asset management, maintain inventory and liaise with vendors Maintain and monitor office network infrastructure, IT security and antivirus tools Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports.

Fluency in English Has basic knowledge of computer hardware, software, and OS (Windows and macOS) Enthusiastic and willing to learn in a fluid and fast-paced environment Passionate in IT technology and wants to make a difference with technology solutions Good interpersonal and communication skills to interact effectively at all levels Strong analytical and troubleshooting skills Placement of this role will be in our Solo office