Party Host for Terrell Theatre

Summary of Position: Provide friendly, responsive service to create an exceptional entertainment experience for our customers. A Birthday Party Host/Event Coordinator’s attitude greatly effects how Schulman Theaters is perceived. Main functions, servicing birthday parties and group events. Thank all customers for hosting and/or attending an event at Schulman Theaters.

Duties & Responsibilities: Receive payment by cash, credit cards, or gift cards. Greet and assist customers entering the party area. Serve food, beverages, and cake to party guests. Ensure there is adequate space/seating for all party guests. Ensure each party gets everything included in package. Provide an exceptional birthday experience to birthday guest of honor and all parents and guests.

Keep workstation area clean and organized. Monitor, clean and organize party rooms. Restock any and all-party supplies and party add-ons as needed. Responsible for accurate cash and till management for their drawer. Promote additional sales of party add-ons and merchandise. Ensure that all trash and debris are cleared from party rooms.

Ensure that all chairs, tables and tablecloths are evenly aligned and tidy. Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows. Other duties as assigned by management or needed by the business. Complete opening and closing duties. Performs his or her job in a friendly, courteous manner at all times.

Promptly informs the Manager on Duty of any and all customer complaints or comments. Informs Manager immediately of product shortages.