Senior Production Manager

True Classic is hiring a Senior Production Manager to own end-to-end production execution, factory relationships, material flow, and on-time delivery across all channels. This role is ideal for someone who is hands-on, highly organized, and proactive, with the ability to manage global factory operations, solve production challenges, and drive accountability in a fast-paced environment.

All of True Classic’s roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. This role will have impact across DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and executional rigor across the enterprise.

AREAS OF ACCOUNTABILITY PRODUCTION MANAGEMENT & FACTORY PERFORMANCE

• Own production execution from order confirmation through delivery, including production calendars, capacity planning, and order allocation.
• Monitor factory WIP, output, and milestones to ensure production stays on schedule.
• Manage factory relationships, commercial commitments, performance expectations, and supplier communication.
• Lead factory performance reviews and corrective actions to improve quality, output, and delivery. MATERIAL READINESS & FLOW
• Partner with Product Development, Technical Design, and mills to ensure materials, specifications, and approvals are ready before production.
• Own the timely flow of fabric, trims, and packaging into factories.
• Track greige inventory, material ownership, and conversion through production stages.
• Manage shortages, overages, and material reallocations to prevent production disruptions. DELIVERY, RISK & ISSUE RESOLUTION
• Own on-time delivery to distribution centers and against wholesale deadlines.
• Identify production risks early and drive issue resolution across factories and internal teams.
• Develop recovery plans for delays, including reallocations, expedited production, and split shipments.
• Review late-order root causes, implement corrective actions, and negotiate factory remedies when needed. ORDER MANAGEMENT & WHOLESALE EXECUTION
• Maintain order accuracy across quantities, dates, terms, and system updates.
• Manage production against wholesale ship windows and account-specific requirements.
• Ensure routing, ASN, and delivery appointment requirements are met.
• Partner with Sales to align delivery commitments and prevent chargebacks. CROSS-FUNCTIONAL COLLABORATION
• Partner with Product Development, Technical Design, and Compliance on production readiness, approvals, and inspections.
• Work with Planning and Sales to align order quantities, production capacity, and delivery commitments.
• Collaborate with Finance and global factory partners to maintain supplier accountability and uninterrupted production.

QUALIFICATIONS

• 7+ years of experience in apparel production management or global manufacturing operations.
• Strong knowledge of apparel manufacturing, factory capacity planning, material flow, and production timelines.
• Experience managing global vendors, production risks, and on-time delivery.
• Strong problem-solving, negotiation, communication, and organizational skills.
• Ability to drive cross-functional execution in a fast-paced environment.

PREFERRED QUALIFICATIONS

• Experience supporting DTC, wholesale, Amazon, and marketplace channels.
• Familiarity with wholesale routing, ASN requirements, and chargeback prevention.
• Experience with ERP, production tracking, or supply chain management systems. WORKPLACE ARRANGEMENT Hybrid (3x/week) in our Calabasas, CA office.

COMPENSATION

AND BENEFITS COMPENSATION - $115k - $130k, dependent on experience

• Performance bonus - 401(k) plan with 3% company match TIME OFF
• Unlimited PTO and sick time HEALTH AND WELLNESS
• Company-paid medical, dental, and vision insurance - $100 per month Health and Wellness stipend
• Free Employee Assistance Program WORK AND GROWTH SUPPORT - $100 per month Personal Workspace/Office stipend PERKS - $1,000 per year True Classic merchandise allowance