Supervisory Management and Program Analyst

The incumbent serves as the division's authority on the Deputy Commissioner for Trademark Examination Policy (DCTEP)'s program and project management, ensuring standard professional practices and ensuring that data and information resources are developed, maintained and readily accessible to decision makers. The incumbent will serve as an expert analyst on the evaluation of the effectiveness of program and operations and/or productivity and efficiency of business and management processes.

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year.

As a Supervisory Management and Program Analyst , this role is the ideal next career step for you if: Are excited to serve as the authoritative resource for DCTEP in the development and implementation of project and program management, data analytics, and continuous process improvement policies and practices Have experience designing and applying data collection methods to analyze the strengths, weaknesses, and effectiveness of DCTEP programs and activities.

Are committed to providing metrics and other statistical information to provide unbiased programmatic data, analyzing the DCTEP data and taking corrective action or recommending viable strategies to implement improvements. You're interested in developing synopsis of the most critical issues and briefs the DCTEP, Commissioner, and other business unit executives.

You're looking for an opportunity to represent DCTEP at conferences, meetings, and presentations, as designated. You have the ability to provide expert analysis, advice, and consultation on DCTEP program operations and management.

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at OPM.

gov . Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-14 in the Federal service: For this position, the next lower grade level is a GS-14.

Specialized experience for this position includes: Experience in directing the work of subordinate employees and developing long-range goals and objectives. Experience advising senior executives in the implementation of project and program management, data analytics, and continuous process improvement policies and practices.

Experience conducting, managing, and directing the execution of complex studies, programs, and projects requiring knowledge of existing programs and resources, and their interrelationships with the mission. Candidates should also possess proficiency or the potential to develop proficiency in the following competencies prior to entry into a supervisory position.

Accountability: Holds self and others accountable for measurable high-quality, timely. and cost-effective results. Determines objectives. sets priorities. and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers.

Delivers high-quality products and services; is committed to continuous improvement. Decisiveness: Makes well-informed. effective. and timely decisions. even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: ls open to change and new information; rapidly adapts to new information, changing conditions.

or unexpected obstacles. Integrity/Honesty: Behaves in an honest. fair. and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy. sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent.

even under adversity. Recovers quickly from setbacks. Written Communication: Writes in a clear. concise. organized. and convincing manner for the intended audience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.

g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

may not be substituted for specialized experience at this grade level.