Recreation Supervisor

Job Location: Avani+ Hua Hin Resort & Villas At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food.

We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

Key Responsibilities

Supervise the smooth day-to-day operation of the Recreation department to ensure a high level of guest satisfaction. Plan, organize, and supervise fun, creative, and engaging recreational activities for hotel guests. Develop new recreation activities suitable for different guest groups, including adults, families, and children.

Have a thorough knowledge of the hotel’s facilities, activities, products, and services. Ensure all recreation activities are conducted safely and in accordance with hotel health and safety standards. Supervise children’s activities and ensure the safety and well-being of children participating in recreation programs.

Ensure all recreation equipment and activity areas are clean, safe, well maintained, and ready for guest use. Supervise Recreation Attendants and other team members involved in recreation activities. Provide training, coaching, and guidance to Recreation team members to ensure consistent service standards. Ensure appropriately trained and qualified team members are assigned to activities requiring specific skills or certifications, such as lifeguarding or fitness activities.

Monitor guest participation and collect guest feedback to evaluate the success of recreation programs. Adjust and improve activities based on guest feedback, participation levels, and operational needs. Provide clear and accurate information to guests regarding daily recreation activities, schedules, and available facilities.

Encourage guest participation in hotel recreation activities and create a friendly, welcoming atmosphere. Assist guests with fitness and recreational facilities and provide appropriate guidance where required. Work closely with Front Office, Housekeeping, Engineering, Food & Beverage, and other departments to support recreation activities and special events.

Ensure proper procedures are followed when collecting or charging fees for recreation activities. Support revenue-generating recreation activities and identify opportunities to increase departmental revenue while maintaining guest satisfaction. Maintain accurate records of recreation activities, guest participation, equipment, and other required information.

Handle guest requests, comments, and concerns related to recreation activities in a professional manner. Perform other Recreation-related duties and responsibilities as assigned by management. Not the right fit? Set up email alerts as new job postings become available that meet your interest!