BWH Intake Coordinator FT

Job Details: Job Location: BWH Bournewood Caulfield Center Woburn

• Woburn, MA, Salary Range: $20.00 - $30.00Hourly, The Intake Coordinator handles intake, billing, and receptionist responsibilities for the program, as well as providing administrative assistance to the Program Manager as needed. Essential Job Functions:
• Facilitates admissions to the partial hospital by interacting with potential patients and performing triage, assessment, and intake procedures.
• Interviews prospective clients and their families to collect additional clinical history and to provide information.
• Verifies insurance benefits, gets authorizations for levels of care, and handles billing.
• Communicates with other individuals and departments within the hospital structure to facilitate admissions.
• Maintains census by coordinating successful admissions to inpatient programs.
• Any other duties as assigned by supervisor Essential Competencies:
• Excellent communication, customer service, and time management skills.
• Strong Microsoft Office skills (Outlook, Excel)
• Ability to assess a client’s hospital needs through conversation with referral source.
• Understanding of mental illness, common diagnoses and behaviors.
• Ability to maintain a calm and respectful demeanor when handling difficult people or situations. Qualifications: