Registration Officer

Job Description: Assist customers with document registration and compliance. Verify data entries and resolve discrepancies promptly. Guide customers on required documentation and next steps. Maintain accurate records in registration systems and EHR. Handle customer inquiries professionally and courteously. Ensure confidentiality of sensitive information.

Stay updated on registration regulations and procedures. Provide administrative support: scheduling, record management, and calls. Verify insurance coverage and obtain authorizations. Coordinate appointment schedules for optimal resource use. Assist with forms, reports, and other documentation. Greet and welcome patients professionally.

Maintain a clean and organized workspace.

Education

High school diploma or equivalent; healthcare admin certification preferred. Experience: Minimum 2 years in admin or customer service, preferably in healthcare. Skills: Proficiency in computer systems and EHR software. Strong communication and interpersonal skills in English. Excellent organizational and multitasking abilities.

Discretion in handling confidential data. Customer-service oriented and calm under pressure. Familiarity with medical terminology and insurance processes is a plus. Flexibility for extended hours or weekend shifts.