Senior Mechanic

GENERAL JOB PURPOSE/SUMMARY The purpose of the Senior Mechanic is to ensure that all job assigned to mechanics are completed in a timely manner; ensure quality assurance and work with the Service Center Supervisor to ensure optimization of full potential of the Service Center through growth and development. ROLE SPECIFICATIONS Recommend process change improvements for administrative procedures of the service center.

Recommend process change improvements for mechanical procedure of the service center team. Answering customer questions about services products via telephone or face to face. Check all vehicles, make diagnosis and recommendations of scope of work to be done and parts needed. Check all jobs and drive test vehicles after completion of work to ensure desired results for quality assurance and mechanical completeness.

Making recommendations on the pricing of services. Recommend additional services to be added or services to be removed from offering by the service center. Provide technical advice on the parts that are deemed defective by customers. Ensure that all customers are registered and provided with a next-in-line number before work is started.

Ensure cleanliness of workstations and maintenance of the work tools and equipment. Assist Supervisor with monthly reports to ensure accuracy and timely submission.

EDUCATION

AND WORK EXPERIENCE Must have completed The Jamaica- German Automotive School (JAGAS) Motor Vehicle Repairs Level 3 or equivalent from a recognized institution. Must possess a minimum of 10 years of experience as a mechanic with 3 years in a similar position. Overseas or Dealership experience will be an advantage. Must possess a minimum of three (3) years' experience in the supervisory of mechanics Must possess technical knowledge in Automotive electrical systems, brake systems, engine systems, transmission, suspension, front end, motor vehicle computer systems fuel systems and Air condition systems.

Ability to provide clear direction and performance feedback to the mechanics, effectively communicate with team members and customers as well take instruction from supervisor or management. Must be able to accurately assess vehicle, diagnose and troubleshoot issues and recommend corrective work/repairs to be done.