Operations Business Analyst

POSITION OVERVIEW

The Operations Business Analyst plays a key role in improving how Ag. Heritage’s business processes, systems, and teams work together. This position partners with operations, lending, and technology stakeholders to analyze workflows, identify opportunities for improvement, and document business needs. It supports practical solutions that improve efficiency, accuracy, compliance, and the employee/customer experience.

The role is well-suited for someone who enjoys solving problems, coordinating projects, supporting change, and helping teams adopt better processes and tools. DESIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to analyze business processes, gather and validate business requirements, and recommend solutions that improve operational efficiency, effectiveness, and regulatory compliance.

Ability to lead and support projects by coordinating resources, managing timelines and risks, and facilitating the implementation of business and technology solutions. Ability to build collaborative relationships with stakeholders and support organizational change through effective communication, training, and change management practices.

Strong analytical, problem-solving, organizational, project management, and communication skills, with the ability to manage multiple priorities and support informed decision-making.

EDUCATION AND EXPERIENCE

Bachelor’s degree in business, accounting, finance, computer science, or a related field; or an equivalent combination of education and experience. Minimum three (3) years of experience in business analysis, lending, project management, or a related field. Experience with business systems, process improvement, cross-functional project teams, and organizational change initiatives preferred.

Knowledge of agricultural finance, lending, or regulated financial services environments preferred. Valid driver's license required. APPLICATION MAILING ADDRESS: Attn: Katie Edmison

• Operations Business Analyst
• Little Rock Ag. Heritage Farm Credit Services 119 East Third Street, Suite 200 Little Rock, AR 72201 Job Link: https://agheritagefcs.bamboohr.com/careers/127 EEO/AA/M/F/V/D – No Agencies Please