Patient intake Coordinator

Are you seeking a leadership role as an Intake Coordinator? Caregivers Home Health Services is seeking an experienced Intake Coordinator to join its team! Why should you join Caregivers? 10 PTO 5 sick leave Competitive Pay! Growth opportunities Excellent company culture 401k - 3% Match Profit-Sharing program Paid Government holidays Blue-cross Blue Shield Medical Insurance Responsibilities: Responsible for receiving patient referrals with completed information necessary to service and bill.

Accurately verifies insurance coverage and obtains initial visit authorization from the patient’s health plan. Serves as the primary contact for initial intake of patient referral calls and communications regarding patient admission. Promotes the efficiency of the admissions process by answering phones and assisting callers in a professional and timely manner escalating issues to immediate supervisor as necessary.

Accurately enters admission referral information into Kinnser computer system. Calls referral source to verify case information and to let them know that referral was received. Acquire Face-to-Face documentation and perform eligibility check on prospective patients. Assure the Start of Care (SOC) documentation is received, staff is assigned and patient is seen within forty-eight (48) hours by an RN and seventy-two (72) hours by ancillary services per Medicare guidelines.

Provide detailed documentation for any variance from protocol. Contact the patient to schedule the initial assessment visit and provide the name(s) of staff assigned to perform services.

Requirements

College degree preferred Have previous health care/home care experience Strong data entry/computer skills Must have strong attention to detail and accuracy. Excellent Customer service skills Ability to interact effectively with all levels of personnel Effective organizational skills Professional Phone Demeanor Strong written and verbal communication skills in English Ability to work effectively in a fast paced, team environment