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IT Support Specialist
Job description
Serves as the first point of contact for employees needing technical assistance. Responsible for receiving, logging, troubleshooting, and resolving or escalating incidents and service requests related to computers, mobile devices, software, cloud services, accounts and access, and business applications. Provides friendly, timely, and professional support in person, by phone, email, chat, and remote tools, and helps keep users secure and productive.
Description copied from O'Neal Industries's careers page. Read the full posting before you apply.
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