Medical Assistant Float

Description Long Valley Health Center is seeking a Medical Assistant Float to join our busy office. We are looking for someone who has excellent communication skills and can provide care in a compassionate, professional, and friendly manner to our patients while working in a fast paced environment. Are you someone with a knack for finding solutions?

Passionate about quality customer service? Is teamwork part of your DNA? If you're a can do candidate with plenty of positivity to boot, this is the job for you!

Requirements

Assist patients to exam rooms and obtain complete and accurate vital signs. Obtain and document all pertinent information in patient’s charts. Anticipate, assist and perform duties as ordered by providers. Maintain timely patient flow and room availability. Assist patients with tele-health visits. Maintain patient safety and confidentiality.

Reinforce patient education and participate in patient teaching Stock and maintain exam rooms, nursing stations and individual workstations. Participate in unit duties such as cleaning and sterilizing instruments and ordering supplies. Maintain a current and accurate procedure log, lab log and patient tickler files, as appropriate.

Maintain and monitor all equipment used for patient care and testing. Report any discrepancy to supervisor. Assist with training and orientation of new personnel. Actively participate in nursing QI by identifying problems, providing solutions and evaluating outcome. Ensure appropriate handling and accurate documentation of all medications ordered by the provider.

Universal precautions utilized in all patient care. Monitor and manage incoming patient messages through the Electronic Health Record (EHR), telephone system, and patient portal. Answer incoming calls and respond to patient inquiries in a professional and timely manner. Document patient concerns, symptoms, requests, and relevant information accurately in the EHR.

Route clinical questions and patient concerns to the appropriate provider, LVN, RN, or other clinical staff. Assist with coordination of laboratory orders, referrals, imaging, and other patient care needs. Assist with administrative clinical tasks, chart preparation, and patient follow-up activities. Provide Medical Assistant floor coverage when needed and as staffing permits.

Participate in daily nursing huddles and communicate outstanding concerns or workflow barriers. Performs other job duties as assigned.