Netsuite Administrator

Net. Suite Administrator The Townsend Company, LLC Indianapolis, IN | Hybrid | Full-Time Anticipated Base Salary: $120,000–$145,000 Help Shape the Future of Net. Suite at a Growing, Multi-Company Organization This is more than a traditional Net. Suite Administrator role. The Townsend Company is looking for an experienced Net.

Suite Administrator to play an important role in our Net. Suite reimplementation and become a key internal owner of the platform as we continue to grow. You’ll have the opportunity to help shape how Net. Suite supports the business—not simply maintain an existing system. Working closely with Accounting, Operations, IT, and external implementation partners, you’ll help improve processes, strengthen reporting and controls, support data migration and integrations, and build scalable solutions that can grow with the organization.

If you enjoy combining hands-on Net. Suite administration with business partnership, problem-solving, and process improvement, this is an opportunity to make a meaningful impact. What You’ll Do Net. Suite Administration & Support Serve as a key internal resource for the administration, support, and continuous improvement of the Net.

Suite environment. Manage users, roles, permissions, workflows, saved searches, reports, dashboards, custom fields, records, and core system configurations. Provide day-to-day functional support and troubleshoot system issues. Perform root-cause analysis and coordinate vendor escalations when necessary. Monitor system health, data quality, security, integrations, and recurring operational issues.

Conduct periodic security and access reviews. Net. Suite Reimplementation & Data Migration Play an active role in Townsend’s Net. Suite reimplementation and help support the organization through implementation, stabilization, and ongoing optimization. Support data extraction, mapping, cleansing, validation, and reconciliation.

Partner with external implementation resources during data migration, testing, issue resolution, and deployment. Assist with sandbox testing, user acceptance testing (UAT), go-live, and cutover activities. Support knowledge transfer from external partners and help establish strong internal ownership of the system following implementation.

Business Partnership & Process Improvement Work closely with Accounting and Operations, as well as Finance, Procurement, and IT, to understand business needs and translate them into practical Net. Suite solutions. Identify opportunities to improve workflows, reporting, controls, and business processes. Support processes related to job costing, project accounting, purchasing, accounts payable, accounts receivable, general ledger, period close, and management reporting.

Help ensure Net. Suite solutions are practical, maintainable, and scalable as Townsend continues to grow. Reporting, Integrations & System Enhancements Develop and maintain Suite. Analytics reports, dashboards, KPIs, workflows, and approval routing. Leverage Suite. Script for workflow automation where appropriate. Support small-to-mid-sized integrations and data exchanges between Net.

Suite and third-party systems, including CSV imports/exports, middleware, RESTlets, and APIs. Participate in system enhancement design, testing, validation, documentation, release readiness, and deployment. Help establish governance around system access, master data, enhancements, testing, approvals, and change control.

Maintain user documentation, training materials, change logs, and an ongoing improvement roadmap. What We’re Looking For Bachelor’s degree in Information Systems, Accounting, Finance, Business, Engineering, or a related field, or equivalent practical experience. 4+ years of hands-on Net. Suite administration, implementation, or production-support experience.

Experience supporting a full-cycle Net. Suite implementation or major data migration. Strong knowledge of Net. Suite roles and permissions, workflows, saved searches, Suite. Analytics, custom fields and records, CSV imports, sandbox testing, and releases. Working knowledge of general ledger, accounts payable, accounts receivable, period close, reconciliations, reporting, and internal controls.

Strong analytical, troubleshooting, documentation, communication, and stakeholder-management skills. Ability to manage multiple priorities and work effectively across Accounting, Operations, Finance, and IT. Preferred Experience Net. Suite Administrator and/or Suite. Foundation certification. Additional Net. Suite certifications, including Financial or BI & Reporting.

Suite. Script-based customizations and workflow/approval automation. RESTlets, APIs, or middleware-based integrations. Net. Suite One. World and multi-subsidiary environments. Job costing, project accounting, procurement, integrations, or data conversion. Power BI or SQL exposure. Experience within field services, construction, utility services, manufacturing, or another project-based environment.

Why Join Townsend? The Townsend Company, LLC is an industry leader in utility vegetation management and right-of-way services, supporting electric utilities and infrastructure across the United States. Headquartered in Muncie, Indiana, Townsend operates across more than 30 states through a family of companies serving critical infrastructure needs.

This role offers an opportunity to join Townsend during an important stage in our technology evolution. You’ll have the ability to contribute to a major Net. Suite reimplementation, influence how the platform supports the business, and help establish processes and solutions that will support the organization well beyond implementation.

At Townsend, our corporate teams play an important role in supporting the people, operations, and business functions that help our organization succeed and continue to grow. Ready to help build what’s next? Apply today and discover what you can build with The Townsend Company.