Outpatient Services Supervisor

Portage County Health & Human Services is excited to announce an opportunity for a full-time Outpatient Services Supervisor ! This newly created leadership role was added to support our Psych/Intensive In-Home/Adult/Substance Abuse Services section as our programs continue to grow. Join a mission-driven team dedicated to strengthening the well-being of individuals, families, and the wider Portage County community.

Pay range

$78,394.80 - $94,695.49 / yr What You’ll Do in This Role As the Outpatient Services Supervisor, you will provide leadership and clinical oversight across several essential behavioral health and protective service programs. Your work ensures high-quality, ethical, and effective service delivery while supporting a skilled, compassionate team.

Key responsibilities include

Program Leadership & Quality Assurance

• Develop, plan, monitor, and evaluate service delivery within the Outpatient Mental Health Clinic, Adult Protective Services, Jail Services, the Intoxicated Driver Program, and Emergency Mental Health Services.
• Ensure programs meet all DHS 34, DHS 35, and DHS 75 administrative code requirements.
• Lead and participate in internal management meetings and collaborative initiatives with community partners.
• Organize program meetings and respond professionally to client complaints. Clinical Supervision & Expertise
• Provide clinical supervision for Outpatient Mental Health, Emergency Mental Health, and Intoxicated Driver Program staff.
• Lead weekly clinical supervision meetings and ensure high standards of ethical practice.
• Offer Critical Incident Stress Debriefing support for staff and community partners as needed. Team Leadership & Development
• Partner with Human Resources in the recruitment and hiring of staff.
• Supervise, evaluate, and support team members in alignment with County policies.
• Ensure new staff receive thorough onboarding and existing staff are trained in newly implemented programs.
• Lead section meetings, promote professional development opportunities, and respond to staff concerns constructively.
• Guide ongoing program reorganizations to enhance efficiency and effectiveness. What are the minimum qualifications? Licensed Mental Health Provider (Licensed Professional Counselor, Licensed Independent Social Worker, MD, Ph.D, Psy.D., Nurse Practitioner, Advance Practice Nurse Practitioner) within the State of Wisconsin is required. 3000 hours of supervised clinical practice that meets Wisconsin DHS 34 standards and Wisconsin DSPS standards for Licensed Mental Health Provider status. Management experience in human services or related field preferred. Wisconsin License as a Substance Abuse Counselor preferred. Why Join Portage County? We offer a GREAT benefits package , including: Vacation - available on day one! Health insurance- your choice of two health plans- (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co-pay plan) Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year! Flexible spending account Dental insurance State of Wisconsin Retirement Plan
• County contribution of 7.2% Paid holidays Paid sick leave Life insurance- premium paid by the County (must work a minimum of 30 hrs/wk) Long term disability insurance- premium paid by the County (must work a minimum of 30 hrs/wk) EAP (Employee Assistance Plan) - paid by the County 457(b) Deferred Compensation Plan Public Student Loan Forgiveness (PSLF) Program Portage County is an Equal Opportunity Employer