Reservations & Booking Agent

You help guests and members begin their experience before they ever arrive. As a Reservations Agent, you serve as a knowledgeable ambassador for the resort, guiding guests and members through accommodations, experiences, and amenities while curating memorable stays. Through thoughtful conversation, attentive listening, and a consultative sales approach, you transform inquiries into personalized reservations.

Your expertise ensures each guest and member interaction reflects Nemacolin, Forbes Five-Star, and AAA Five-Diamond service standards while helping guests and members discover the full range of experiences available during their getaway to the resort.