Supply Chain Team Lead - Operations, Retail and Fulfillment

Team Leadership Lead, coach, and develop a team of demand planners. Manage category/supplier portfolios and ensure consistent planning processes. Drive team performance and capability development. Demand Planning & Inventory Own stock coverage, in-stock rate, forecast accuracy, and inventory health. Oversee demand forecasts and replenishment plans, considering promotions, seasonality, and new launches.

Identify and mitigate stockouts, overstock, and aged/slow-moving inventory. Lead inventory planning for major campaigns and sales events. Supplier Performance & Compliance Monitor supplier OTIF and maintain supplier performance scorecards. Identify root causes of supplier issues and drive improvement plans. Ensure suppliers comply with inbound requirements such as booking, ASN/PO accuracy, labelling, packaging, and documentation.

Partner with Warehouse/Inbound teams to resolve delivery and compliance issues. Reporting & Stakeholder Management Provide regular reporting on inventory, availability, OTIF, and supplier compliance. Partner with Commercial, Category, Finance, and Warehouse teams to align on inventory targets and operational needs. Drive process improvements and automation opportunities.

Experience in demand planning, supply planning, inventory management, or retail supply chain. Experience managing or leading a planning team. Strong analytical and stakeholder management skills. Experience with ERP/WMS/planning systems. Proficiency in data analysis and dashboarding is an advantage. E-commerce or omnichannel retail experience is preferred.