Cashier/Cook - North Madison

Cook Description A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day to day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures.

The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner. Cashier: Job description A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile.

Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! Qualifications/COOK

• Guest service mentality; has a genuine desire to serve the customer
• • Well organized and detail oriented
• • Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• • Has an outgoing personality
• • Strong work ethic
• • Has restaurant industry experience
• The Minimum Age for this Position is 18 Years Old
• Maintains a calm, tactful demeanor when dealing with difficult situations Responsibilities
• This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures
• The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner
• Ensure that each guest has a positive, long lasting impression of the Wingstop experience
• • Ability to practice safe cooking procedures
• • Quickly scan and comprehend the order tickets
• • Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order
• • Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer
• • According to Wingstop standards; Sauce, Season and package all orders
• • Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls
• • Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets
• • Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment
• • Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time
• • Immediately notify Manager on Duty of all safety, sanitation or employee issues
• • Assist other employees as needed
• • Follow directions given by Manager or Supervisor
• • Know and thoroughly understand the importance of good hygiene and food handling practices
• • Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
• Brings issues or concerns to the attention of the supervisor; is willing to ask for help
• Identifies and introduces new ideas and solutions to create efficiency in the operation
• Represents the brand and department in a professional and polished manner at all times Qualifications/CASHIER
• Guest Experience: Must have an outgoing and positive attitude in dealing with guests
• Must have a proven ability to work well under
• pressure and at a fast pace
• the proper age requirements are met of all guests' requests that involves alcoholic beverages
• Guest service mentality; has a genuine desire to serve the guests
• Manages multiple projects and timelines with a sense of urgency and follow through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Maintains regular and predictable experience
• Must be 18 years or older
• Must have reliable transportation Responsibilities
• A Restaurant cashier has the greatest perceived responsibility - direct guest contact
• responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking
• accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile
• Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the
• Greet all guests in
• a timely manner (3-5 seconds at most)
• Handle all orders and inquiries in a friendly and professional manner
• Manager of all guest issues or complaints
• Manager of all safety, sanitation or employee issues
• Must be willing to
• assist all other positions when necessary
• Process Compliance: Ensure the safe handling procedures are followed at all times
• Follow the cash management process, and properly ring in all sales through the POS system
• Work to better the guest experience by asking for add-on sales that will complement their order