Residential Operations Manager-MRRP

Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas.

In a 24-hour program, the Residential Operations Manager is responsible for the direct supervision of second and third shift facility staff, clients, and the surrounding community, immediately reporting key observations or concerns to the Assistant Program Director. Role ensures the day-to-day safety and security of the facility on the assigned shifts, including clients, staff, and the surrounding community.

Ensures compliance with regulatory requirements through timely and accurate completion of documentation. This position maintains operational control within the mission of Volunteers of America Ohio & Indiana (VOAOHIN) and meets contract, funding and/or accreditation requirements. Maintains a positive public image for the organization as evidenced by interactions with external supervising authorities and other service providers.

We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services. Associate’s degree in criminal justice, human services or other relevant field preferred.

Minimum of 2 years industry experience in a supervisory role. Work experience may be considered as substitution for education requirements.