Entry Level Customer Service - WFH

About Us. We’re a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.The Role. As a Client Success Specialist, you’ll be the main point of contact for policyholders—answering questions, guiding them through benefits, and ensuring they feel supported every step of the way.

Key Responsibilities. Build lasting client relationships after enrollment. Explain policy benefits and guide clients through updates or claims. Provide clear, easy-to-understand education on coverage. Partner with team leaders to streamline onboarding and service. Be the trusted go-to for client support needs. What We’re Looking For.

Strong communication skills and a genuine desire to help others. Tech-savvy and comfortable in a remote environment. Organized, detail-oriented, and self-driven. Customer service or insurance background is a plus (not required). Must be legally eligible to work in the U.S. or Canada✨ What You’ll Get100% remote with flexible scheduling.

Weekly pay + performance incentives. Ongoing training and mentorship. Clear paths for career growthA supportive, mission-driven team culture