Centralized Loan Payoff Specialist

Job Details: Job Location: Indianola Operations

• Indianola, MS, Position Type: Full Time, Education Level: High School/GED, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Monday
• Friday, Job Category: Banking, Planters Bank & Trust Company Job Notice Planters Bank & Trust Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law. Summary: The Centralized Loan Payoff Specialist administers and processes consumer, commercial, mortgage, specialty, and indirect loan payoffs within Loan Operations across a multi-branch banking organization. This position ensures timely and accurate release, retention, and documentation of collateral following loan satisfaction in accordance with applicable federal and state regulations, investor requirements, and bank policies. All Planters Bank employees are required to: Live our core values at work each day with your Head, Heart, Hands and Feet. Maintain a strict standard of confidentiality involving all transactions. Deliver quality service to all customers. Possess a team-oriented attitude with a desire to see success in themselves and others. Develop a working knowledge of all bank products. **Please note- Nonqualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.

Qualifications

Education

High school diploma or equivalent required. Associate’s or bachelor’s degree in Business, Finance, Accounting, Banking, or a related field preferred. Minimum of three years of banking, loan operations, loan servicing, collateral administration, or related financial services experience preferred. Experience with consumer, commercial, and real estate loan documentation strongly preferred.

Experience processing UCC filings, lien releases, collateral releases, or loan payoffs preferred. Experience in a multi-branch or mid-sized financial institution environment preferred. Thorough understanding of loan documentation, collateral perfection, lien release requirements, and payoff processes, with working knowledge of UCC filing and termination procedures.

Strong understanding of banking regulations, documentation standards, and records retention requirements. Proficiency in Microsoft Office applications and loan servicing systems. Exceptional attention to detail and accuracy, with strong analytical, organizational, and problem-solving skills. Ability to manage multiple priorities and meet deadlines in a fast-paced operational environment.

Excellent verbal and written communication skills, strong customer service orientation, and ability to collaborate effectively across departments. Ability to maintain strict confidentiality and exercise sound judgment. Ability to work primarily in an office-based environment with extensive use of computer systems and office equipment; occasional overtime may be required to meet processing deadlines or business needs.

Satisfactory Background and Credit Bureau Report Physical Requirements: Frequency Weight/Pounds Sitting: Extended periods Standing 5% Walking 5% Fine Manipulation of Hands 100% Lifting files or boxes: up to 25 lbs Carrying 1% 10 lbs Pushing/Pulling 1% Bending/Squatting 1%