Retail Sales Supervision

Job Details: Job Location: Pioneer Bank St James

• St James, MN, Position Type: Full Time, Salary Range: $60000.00 - $80000.00Salary, Retail Sales Supervision
• St. James and Madelia Branches Take the next step in your banking career with Pioneer Bank! We’re looking for a motivated leader to join our professional banking team as a Retail Sales Supervisor for our St. James and Madelia Branches. In this rewarding role, you’ll lead and support our retail banking team, including Tellers, Personal Bankers, Deposit Account Specialists, and Universal Bankers.

Key Responsibilities

Lead, supervise, and coordinate scheduling for Tellers, Personal Bankers, Deposit Account Specialists, and Universal Bankers in St. James and Madelia. Oversee retail operational processes and procedures to promote consistency, accuracy, and exceptional service. Develop a strong understanding of retail banking programs, products, and transaction-processing procedures and provide guidance to team members.

Work alongside retail employees to provide hands-on training, coaching, and development. Identify opportunities for employee growth and provide ongoing support to strengthen knowledge, confidence, and performance. Organize and lead coaching efforts around the retail sales and customer service process. Foster a positive, collaborative environment focused on teamwork, professional growth, and serving our customers.

Qualifications

Qualifications

Banking industry experience with a background in transactional services and/or retail sales. Previous people-management or supervisory experience preferred; however, we are willing to develop the right individual with strong leadership potential. A commitment to continued learning and professional growth.

A genuine passion for serving others and creating exceptional customer experiences. Ability to maintain a high level of confidentiality and professionalism. Exceptional communication and interpersonal skills. Strong business acumen, organization, and problem-solving abilities.

Benefits

100% employer-paid health and dental insurance premiums for employees Employer HSA contribution available Life insurance and long-term disability insurance 401(k) with employer match Dependent Care Flexible Spending Account Vision insurance Community Impact Time Off Generous PTO package Paid holidays Minnesota Earned Sick and Safe Time Minnesota Paid Family and Medical Leave Schedule: Monday–Friday, 8:00 a.

m.–5:00 p.m. If you’re ready to grow as a leader while helping others succeed, we’d love to have you join our Pioneer Bank team! Pioneer Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation, and related medical conditions), mental or physical disability, veteran status, or any other classification protected by applicable federal, state, or local law.