Passenger Assistant Service - JAX Airport

GUIDING EVERY JOURNEY WITH CARE AND COMFORT - PASSENGER ASSISTANT WANTED!

The Passenger Assistant is dedicated to offering personal assistance and support to passengers, particularly those with special needs, ensuring a smooth and comfortable airport experience. This position involves assisting passengers with check-in, security processes, boarding, and disembarking, and providing general guidance and information about airport facilities. You will also assist passengers with mobility issues, including those needing wheelchair services, and ensure they reach their gates or connecting flights on time. Additionally, the role requires a strong focus on customer service, addressing passengers' inquiries and concerns with empathy and efficiency.