Animal Control Officer

Throughout the recruitment process, candidates will have opportunities to learn about the Boerne Way and how our values shape the culture of our organization. We encourage applicants who are passionate about public service and committed to living these values to join our team. Together, we can make a meaningful and lasting impact on the City of Boerne and the community we are proud to serve.

Job Title: Animal Control Officer Department: Animal Care Services Location: City of Boerne, Texas Salary Range: $22.29 - $27.87 Hourly DOQ The Boerne Way At the City of Boerne, we are more than an organization—we are a team committed to serving our community with purpose, professionalism, and excellence. We seek individuals who not only possess the knowledge, skills and abilities to perform the job, but who also embody the values that define the Boerne Way.

Our culture is built on five core values: Service – We are dedicated to serving our community and one another with professionalism, responsiveness, and accountability. Excellence – We strive for the highest standards in everything we do through continuous improvement, innovation, and quality service. Integrity – We act with honest, ethics, transparency, and accountability, earning the trust of our community and coworkers.

Respect – We foster an inclusive workplace where everyone is treated with dignity, fairness, and appreciation. Collaboration – We work together across departments and with our community to achieve shared goals and deliver exceptional public service. Job Description: Under the direction of the Animal Care Supervisor, protects residents from stray or vicious animals and related diseases; captures, impounds, adopts out, or when necessary, euthanizes animals humanely; assists with all daily operations of the Animal Care Services Center including custodial work and animal care; prepares and submits reports; collects license, shelter fees; and issues citations for violations of Animal Control Laws.

Key Responsibilities

Patrols for stray, vicious, or injured animals and responds to citizen complaints and emergency calls, such as cruelty to animal complaints, animal bites, control of poisonous or dangerous animals, and takes appropriate action. Collects license, shelter, and impoundment fees as required. Immediately responds to calls for animal assistance from law enforcement agency staff standing by.

Assists with affiliated volunteer/community service personnel in the performance of assigned tasks, ensuring that correct policies, procedures, and safety standards are maintained. Safely and humanely captures and transports animals, including those that are sick, injured, or potentially dangerous. Properly cleans and maintains assigned city equipment and department vehicles in working condition.

Documents field notes from investigation of pet/property owner and maintains accurate, thorough Daily Activity Log. Writes reports accurately and thoroughly in the software management system and records data on appropriate logs/forms. Assists with events and programs related to Animal Services. Issues citations for violations of Animal Control Laws, ensuring complete and accurate information is documented; and testifies in court as required.

Performs general cleaning of Animal Care Facilities per specifications. Euthanizes animals identified by the Animal Care Supervisor when necessary, using approved humane methods, and their proper disposition. Removes and properly disposes of deceased animals. Traps wild and domestic animals. Prepares animals for proper rabies testing and transports animals safely to the lab.

Serves as essential emergency personnel when required. Regular and prompt attendance is an essential function of the position. Performs such other related duties as may be assigned.

Qualifications

Education

High school graduation, or its equivalent, and one (1) year of animal control or animal handling experience preferred. Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities Knowledge of: animal control equipment operations; animal care and behavior; city ordinances and state laws related to animal control; and record preparation methods, practices, and equipment used to maintain facilities; cleaning methods and procedures.

Skill/Ability to: ability to understand and follow instructions; safely and correctly operate cleaning equipment; establish and maintain effective working relationship with co-workers and the general public; demonstrate proficiency in both oral and written communication; and maintain Texas driver’s license applicable to job responsibilities and good driving record; recognize dangerous situations (e.

g. vicious animals) and deal with them; work under stress (e.g. irate citizens upset about animal situations) tolerance of outside working conditions, including exposure to diverse weather conditions; when on-call must be able to lawfully respond to calls for service, from residence, within 30 minutes Safety/Physical Requirements: Tasks involved include bending, lifting, walking, and carrying or using a force equal to lifting 75 pounds or heavier.

Must be able to work outdoors and in extreme working weather conditions. Certifications & Licenses Required: Must possess a valid Texas Driver’s License, must possess the Texas Department of State Health Services Basic Animal Control Officer Certification, or obtain certification and Euthanasia Technician Certification within six (6) months of employment.

Application Process: Submit resume, cover letter, and application form. Initial phone/video screening interview. In-person interview with hiring manager and staff. Skills assessment (if applicable). Final interview and reference check. Job offer to selected candidate. Special Benefits & Perks: Medical, Dental, & Vision – 100% Paid by the city for the employee, option to add dependents.

(City pays 46.2% for dependents, medical only.) Short-Term and Long -Term Disability Vacation/ Sick paid days off Holidays Paid Retirement plan - 14% City Contribution Workers Compensation Insurance & 100% salary indemnity Application Timeline: The hiring process generally takes 2 to 4 weeks from application submission to offer.

Join our team and help foster a community of learning and engagement in Boerne! City of Boerne is an equal-opportunity employer.