Service Porter

Job Details: Job Location: Valley Ford Truck

• Cleveland , OH, Salary Range: $16.00 - $21.00Hourly, Job Purpose:
• The Service Porter is responsible for maintaining the cleanliness and organization of the service area and ensuring a smooth flow of vehicles and customer interactions. This role supports the service team by moving vehicles, assisting customers, and performing various tasks to enhance the overall service experience.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner upon their arrival at the service area.
• Move and park vehicles in designated areas to ensure efficient service operations.
• Maintain the cleanliness and organization of the service area, including sweeping, trash removal, and general tidiness.
• Conduct vehicle inspections to identify any damage or issues and report findings to the service team.
• Assist with the transportation of customers to and from the service center as needed.
• Ensure all vehicles are locked and secured when not in use.
• Collaborate with the service team to ensure timely and efficient service delivery.
• Perform other duties as assigned to support the service department and enhance customer satisfaction.

Benefits

401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more!

Qualifications

Required Education:

• High school diploma or equivalent. Required Experience:
• Previous experience in a customer service or support role.
• Experience in automotive or service industry preferred.
• Familiarity with basic vehicle maintenance and cleaning procedures.

Required Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to manage time effectively and prioritize tasks.
• Basic understanding of vehicle operations and maintenance.
• Physical ability to perform tasks such as lifting, bending, and standing for extended periods.