Solutions Architect / Engineer

Solutions Architects / Engineers collaborate with internal teams to design and implement enterprise-level solutions for Trans. Perfect’s international portfolio of clients using the Global. Link suite of products. Draft project plans containing the implementation details and timelines, including risk analysis Ensure the deadlines of the implementation timeline are met Coordinate with the clients´ internal teams while overseeing Global.

Link product implementation Execute and verify the configuration tasks in Global. Link tools based on client requirements Act as the primary technical point of contact and point of technical escalation for clients Assist the support team with any client configuration issues Be involved in the life cycle of Global. Link products by working closely with the Product Management team, reporting client technical issues and requesting new functionalities for products based on direct client exposure Become the spokesperson of the team for one or more of our products if desired Coordinate the installation, set-up and upgrade of Global.

Link connectors with internal teams and client system integrators Assist clients with the coordination of Global. Link connectors upgrades Create custom reports for clients in MySQL Mentor new team members as needed Prepare trainings and procedures to contribute to the continuous improvement of the team's work Contribute to internal projects Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Minimum Bachelor’s degree or its equivalent Excellent written and verbal English communication skills Strong interpersonal skills Effective time and project management skills Excellent problem solving and analytical skills Collaborative attitude Good documentation skills Bonus: Good knowledge of Language Technology including CAT Tools, Translation Environments, Translation Portals, Localization Tools, Machine Translation, Post-Editing and Terminology and Translation Memory Tools Bonus: Knowledge of Veeva document management solutions Bonus: Knowledge of CMS / PIM systems