Supporting People on Probation Navigator

We’re looking for passionate, motivated people to join our Supporting People on Probation Team in Norfolk as a Supporting People on Probation Navigator. At Forward Trust, we believe that another life is possible. Whatever someone’s past, we believe they can make positive changes and build a fulfilling future. If you’re passionate about helping people move forward, this could be the role for you.

What we are looking for

Someone who is passionate about helping people make positive changes in their lives. Someone who believes that everyone has the potential to turn their life around, whatever their past. Someone who is confident building positive relationships and rapport with others. Someone who is empathetic, non-judgemental and able to support people with a range of needs.

Someone with good communication and interpersonal skills. Someone who is motivated, reliable and able to take responsibility for their work. Someone who can work well with colleagues and external professionals. Someone who can maintain accurate and detailed records. Someone who is willing to learn and engage with training and support.

Experience in probation, prisons, policing, courts, psychology, counselling, education, social services, health, social prescribing or foster care would be beneficial. We also welcome people who can bring transferable skills and valuable life experience from other backgrounds. A full UK driving licence is desirable, as travel between venues is essential.

What you will be doing Supporting adults on probation to make positive and lasting changes in their lives. Building trusting and supportive relationships with Service Users. Helping Service Users understand their lifestyle, relationships, emotional wellbeing and the factors that may contribute to offending. Supporting people to move away from relationships and situations that may lead to offending.

Helping Service Users build and maintain positive relationships with family and significant others. Agreeing Action Plans and interventions with Service Users and Probation Practitioners. Delivering 1:1 support sessions and interventions. Facilitating group interventions and activities. Supporting people before and after release from prison.

Working alongside Probation Practitioners and other professionals. Supporting Service Users to access health, wellbeing and other essential services. Helping people overcome social exclusion and build positive connections in their communities. Taking part in practical and community-based activities and projects. Keeping clear, accurate and up-to-date records of all contacts and interventions.

Ensuring all support is delivered safely, professionally and in line with the individual’s sentence conditions. Making every contact count and helping Service Users move forward to another life. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete.

Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer.

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change.

Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits

• Flexible working Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at [email protected] Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Please note that remote roles may require occasional travel for site visits, training and meetings. Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Please note that some of our roles may require a minimum period of sustained recovery (normally around 3 years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here . We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.