Site Inspection Executive

Coordinate and follow up on site inspection requests from clients and business partners. Develop personalized itineraries based on each visitor’s profile, interests, and objectives. Coordinate with the appropriate hotel departments to ensure a seamless experience throughout the visit. Confirm availability of showrooms, guest rooms, restaurants, event venues, and other areas to be presented.

Ensure all facilities are in excellent condition and meet the hotel’s presentation and luxury service standards. Manage changes, special requests, and last-minute requirements in a timely and professional manner. Customer and service excellence orientation. Attention to detail. Effective communication. Strong interpersonal and relationship-building skills.

Organization and follow-through. Commercial awareness and negotiation skills. Problem-solving abilities. Ability to work under pressure. Adaptability and sense of urgency. Cultural intelligence. Proactive and self-motivated approach. Executive-level presentation and professionalism. Ability to build and maintain long-term business relationships.

Bachelor’s degree in Hospitality Management, Tourism, Business Administration, Marketing, Sales, or a related field. 2–3 years of previous experience in luxury hospitality, Sales, Groups & Conventions, Events, Guest Relations, Concierge, or client-facing roles. Previous experience working with VIP guests, travel agencies, corporate accounts, groups, or event planners.

Advanced proficiency in English, both written and verbal. Excellent verbal and written communication skills. Proficiency in Microsoft Office. Strong knowledge of hotel operations and key hotel departments. Availability to conduct property tours and accommodate client visits outside standard business hours when operationally required.