Tech Lead

Job Description – Technical Lead Company: MAKO IT Experience: 3–6 Years Location: Chennai – Work from Office Shift: 2:00 PM – 11:00 PM IST Employment Type: Full-Time Career Path: Technical Lead → Senior Technical Lead → Solution Architect About the Role We are looking for a highly motivated and hands-on Technical Lead to join our SaaS Integration & Solutions team.

The ideal candidate should have strong technical expertise in API integrations, backend development, and solution design, along with the ability to lead projects and develop a high-performing engineering team. This position offers a clear growth opportunity toward a Solution Architect role , where the individual will progressively take responsibility for designing scalable integration solutions, making architectural decisions, and driving technical excellence.

A key expectation is to build and develop a team of engineers, including fresh graduates , through structured training, mentorship, technical guidance, and hands-on project exposure.

Key Responsibilities

1. Technical Leadership & Integration Development Design, develop, and maintain integrations between enterprise SaaS applications. Work extensively with REST APIs, webhooks, authentication protocols, and data synchronization. Develop backend services and custom integration solutions using Python and/or Node.js. Lead technical discovery, requirement analysis, estimation, development, testing, and deployment. Troubleshoot complex integration issues and provide sustainable technical solutions. Maintain high coding standards, conduct code reviews, and implement engineering best practices. Develop reusable integration components, connectors, and frameworks.
2. Solution Architecture & Technical Growth Gradually take ownership of end-to-end integration solution architecture. Translate complex business requirements into scalable and maintainable technical designs. Prepare solution architecture documents, API specifications, integration workflows, and technical diagrams. Evaluate alternative integration approaches based on scalability, security, performance, and maintainability. Identify opportunities to standardize and automate integration development. Collaborate with senior leadership on architectural decisions and technical improvements. Develop the technical and business understanding required to progress into a Solution Architect role.
3. Team Building & Fresher Development Build and develop a capable team of integration engineers. Actively participate in technical interviews, fresher hiring, and candidate evaluations. Design structured onboarding and technical training programs for fresh graduates. Mentor junior engineers in Python, APIs, integration concepts, coding standards, and debugging. Create practical assignments, learning milestones, and technical assessments. Gradually transition trained freshers into independent project contributors. Conduct regular technical reviews, knowledge-sharing sessions, and performance feedback discussions. Identify future technical leaders within the team and support their professional growth. Build a team culture focused on ownership, continuous learning, and technical excellence.
4. Project Delivery & Ownership Independently manage multiple integration projects from initiation to successful delivery. Prepare accurate technical estimates, implementation plans, and delivery timelines. Allocate technical tasks based on team capabilities and project priorities. Monitor project execution, identify risks, and resolve technical dependencies. Ensure quality deliverables, appropriate documentation, and timely project closure. Take complete ownership of technical escalations and issue resolution. Establish repeatable delivery practices to improve consistency and productivity.
5. Customer Communication & Solution Consulting Participate in technical discovery sessions and discussions with international customers. Understand customer business processes and recommend suitable integration solutions. Conduct solution walkthroughs, technical demonstrations, and implementation discussions. Communicate technical dependencies, challenges, and project progress proactively. Collaborate with implementation managers, project managers, and customer success teams. Build customer confidence through technical expertise, accountability, and effective communication. Required Technical Skills Must-Have 5–8 years of software development experience with strong exposure to enterprise SaaS integrations. Strong hands-on experience in Python and/or Node.js. Excellent knowledge of REST APIs, webhooks, JSON, OAuth 2.0, and authentication mechanisms. Experience with third-party system integrations, data mapping, and synchronization. Strong understanding of backend architecture, databases, and integration design patterns. Experience independently designing and delivering technical solutions. Strong debugging, troubleshooting, and analytical skills. Experience guiding junior engineers or mentoring developers. Good English communication skills and confidence in customer-facing technical discussions. Ability to manage multiple parallel technical projects. Good-to-Have Experience with Workato, MuleSoft, Zapier, Make, or similar iPaaS platforms. Experience with enterprise SaaS applications such as Salesforce, HubSpot, Jira, or ServiceNow. Knowledge of AWS/Azure, Docker, and CI/CD. Experience developing reusable connectors, SDKs, and integration frameworks. Familiarity with AI-assisted software development and workflow automation. Experience designing training programs or mentoring fresh graduates. Exposure to SaaS implementation, professional services, or customer onboarding projects. Leadership Expectations Strong hands-on technical contributor with a leadership mindset. Willingness and ability to recruit, train, and develop freshers. Ability to build a self-sufficient integration engineering team. Strong ownership of customer commitments and technical delivery. Proactive approach to solving problems and improving processes. Interest in learning system architecture and growing into a Solution Architect position. Ability to balance coding, mentoring, customer communication, and project responsibilities. Growth Opportunities This role provides a structured progression toward Solution Architect responsibilities. Initial Phase – Technical Leadership Own integration development and technical project delivery. Establish development standards and reusable integration practices. Mentor freshers and develop their technical capabilities. Growth Phase – Team & Solution Ownership Build a capable team that can independently execute integration projects. Lead increasingly complex solution designs. Improve technical estimation, scalability, and integration architecture. Future Phase – Solution Architect Own end-to-end technical architecture across integration projects. Define reusable solution patterns, technical standards, and frameworks. Guide multiple engineering teams on architecture and technical decisions. Collaborate with business and delivery leadership on complex customer solutions.