Supervisor, Quality Assurance

Job Overview Job Title Supervisor, Quality Assurance Location Owensboro, KY Department Quality Reports to Quality Manager Work Schedule & Shift Monday through Friday / 2:00 PM – 10:00 PM About Mizkan America Mizkan America, headquartered in Schaumburg, Illinois, is a subsidiary of the Mizkan Group, a global, family-owned company that has been Bringing Flavor to Life™ for more than 220 years.

As one of the leading manufacturers of vinegars, condiments, and sauces in the United States, Mizkan America operates 12 manufacturing facilities serving the retail, foodservice, specialty Asian, and food ingredient channels. Our portfolio includes trusted and iconic brands such as RAGÚ®, Bertolli®, Holland House®, Nakano®, and Mizkan®, enjoyed by consumers across North America.

Why Join Mizkan America? At Mizkan, our success is built upon two core principles: continuously challenging the status quo and delivering only the finest products for our customers . Our culture encourages ownership, fresh thinking, collaboration, and continuous learning. We empower employees to share ideas, challenge conventional thinking, build new capabilities, and contribute to meaningful improvements across the organization.

You’ll work alongside passionate professionals who value transparency, accountability, and delivering results while continually looking for better ways to work. No matter how you contribute, from operations and innovation to commercial teams and corporate functions, your work can make a meaningful impact. Together, we help trusted brands like RAGÚ®, Bertolli®, Holland House®, and Nakano® grow, evolve, and continue delivering for our customers.

Position Summary

The Supervisor, Quality Assurance is responsible for the oversight and enforcement of plant quality initiatives, including execution of food safety and quality programs, supervision of quality activities, plant microbiological testing, and leadership of quality investigations. This position also serves as the on-shift point of contact for plant sanitation personnel.

Work Location & Schedule Work Location: This position is based onsite at Mizkan America’s Owensboro facility at 1901 Ragu Drive, Owensboro, KY 42303. Shift: 2nd Shift Schedule: Monday through Friday, 2:00 PM – 10:00 PM Additional Schedule Requirements: Overtime / weekends / holidays / rotating shifts / on-call, as applicable.

What You'll Do

• Perform all duties and responsibilities in accordance with Mizkan America safety policies, OSHA regulations, GMP (Good Manufacturing Practices), and SOP (Standard Operating Procedures).
• Execute the food safety and quality plan on the production floor, from end to end, during the assigned shift.
• Coordinate and perform plant microbiological testing, including, but not limited to, the plant environmental monitoring program, plant water testing, and cleaning validation sampling. Ensure samples are collected, handled, documented, and tested in accordance with approved procedures.
• Assist with laboratory equipment calibration, calibration documentation, and the onboarding of new laboratory equipment, including coordination of installation, verification, qualification, and user training, as applicable.
• Serve as the on-shift point of contact for sanitation personnel.
• Verify completion and ensure the effectiveness of on-shift cleaning and sanitation tasks in accordance with established procedures and standards.
• Lead daily scheduled and structured Quality Floor Audits and provide on-the-spot coaching and training to ensure compliance, reduce mistakes, detect abnormalities early, minimize deviations, and sustain good practices.
• Lead quality investigations for incidents, deviations, and nonconforming conditions; ensure affected product is placed on hold and reported; identify root causes and required corrective actions; and verify that nonconforming process conditions are corrected before line restart.
• Sign off on the post-maintenance handover process to verify that required procedures were followed and standards were met before equipment is returned to service.
• Collaborate with other Quality Shift Supervisors, the Senior QA Supervisor, and the Quality Manager to continually improve the food safety and quality program.
• Review and sign off on shift HACCP and finished-product quality testing records to ensure required documentation is complete, signed by designated production personnel, and meets release criteria before submission to the Food Safety Supervisor or Quality Manager for product release.
• Partner with Quality leadership to develop, deliver, track, and verify HACCP and new-hire food safety training for the assigned shift, including training for temporary employees.
• Participate in internal audits and external audits as required.
• Maintain flexibility to work any shift or schedule necessary to meet position demands and provide coverage for other supervisors or staff as required.
• Supervise the activities of Finished Product Auditors, HACCP Floor Auditors, and sanitation staff during the assigned shift to ensure effectiveness, efficiency, and appropriate overtime control.
• Stay current with new regulatory requirements and communicate applicable changes to the plant.
• Understand and apply quality specifications, in-process checks, and finished-product checks.
• Understand and apply Statistical Process Control principles.
• Perform traceability exercises and annual mock recalls.
• Maintain laboratory supplies for Finished Product Auditors as assigned.
• Update food safety forms and control charts, as assigned.
• Perform other job duties as required. What You’ll Bring
• BA/BS degree in food science, engineering, or a related field with five years of relevant food quality experience is required. An associate degree with seven years of proven quality operations experience may be considered.
• Extensive experience in a laboratory setting with strong experience in microbiological testing.
• One to two years of microbiological testing experience, including preparing and reading sample results.
• One to two years of supervisory experience is preferred.
• Strong organizational, problem-solving and analytical skills.
• Strong computer skills, including proficiency with the Microsoft Office suite.
• Experience in a high-speed packaging or processing plant is preferred.
• FSPCA Preventive Controls for Human Food course completion is preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively with individuals and groups at all organizational levels.
• Ability to travel up to five percent of the time.
• Ability to maintain a professional, businesslike appearance and demeanor.
• Complete Thermal Processing School upon hiring.
• Complete Lead Auditor Training upon hiring.
• Complete HACCP and PCQI training upon hiring.
• Willingness and flexibility to adapt to changing business needs and deadlines. Leadership Expectations
• Lead and develop a high-performing Quality team through coaching, accountability, and employee development.
• Foster a culture where food safety and quality are integrated into every aspect of operations.
• Partner effectively with plant leadership and cross-functional teams to drive compliance, continuous improvement, and operational excellence.
• Hold team members accountable to performance, safety, GMP, and quality standards.
• Lead with integrity, urgency, and a commitment to delivering safe, high-quality products to customers.
• Drive root cause problem solving and sustainable corrective actions for quality and food safety concerns. Physical Requirements & Work Environment Physical aspects of the job as performed in an 8-hour workday. Must be able to see, sit, stand, walk, speak, hear, reach, bend, twist, and ascend or descend. Ability to pull, push, lift, and carry up to 50 lbs.; 50+ lbs. with assistance.

Compensation

& Benefits Compensation: The annual salary range for this position is $70,000 - $80,000 per year. This position is not eligible for overtime pay. Actual compensation may vary based on relevant experience, skills, education, internal equity, market data, and geographic location, and other job-related factors permitted by law.

Bonus Eligibility: This position is eligible to participate in Mizkan’s Short-Term Incentive Plan (STIP) with a target bonus opportunity of 7%.

Benefits

Mizkan offers a comprehensive benefits package including medical, dental, vision, paid time off and company holidays, life and disability insurance, 401(k) with up to 4% company match, profit sharing, wellness programs, education assistance, and employee referral bonuses.

Benefits

eligibility and plan provisions are subject to the terms of the applicable benefit plans. Work Authorization Applicants must be legally authorized to work in the United States. Mizkan America, Inc. is unable to provide or assume sponsorship for an employment visa now or in the future. Equal Employment Opportunity & Accessibility Mizkan America, Inc.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. Employment decisions are based on job-related qualifications and business needs. Mizkan America, Inc. does not discriminate against individuals on the basis of race, ethnicity, national origin, religion, gender identify, sexual orientation, disability or protected veteran status or any other protected characteristic under applicable federal, state, or local law.

Applicants who need a reasonable accommodation to participate in the application or interview process should contact onlineaccommodations@mizkan.com . #LI-DNI .