Business Intelligence Executive - Business Intelligence, Quality

Plan, execute, and oversee operations process improvements and deliverables Assist operations by tracking, documenting, and reporting KPIs Investigate reports of quality issues and ensure resolution in accordance with company SOP Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers Provide training and support to ops team members that covers systems, policies, procedures, and core processes Degree in Business or equivalent, Data Science, Statistics majors is preferred Superb computer skills, including database management Excellent analytical, problem-solving, and decision-making skills Professional certification, such as Six Sigma, CQE, or CQA (good to have) Keen eye for detail and an exceptionally high bar for accuracy and quality Ability to get hands on and understand the business and industry in order to drive meaningful data connections