AVP, Special Loans

Reporting to the VP, Loan Administration, this position is responsible for managing a team of professionals who handle complex and high-risk special loan accounts, including those in default, modifications or those that require special handling. This role manages the verification of data and the processing of ARM (Adjustable Rate Mortgage) loans to meet service-levels at the individual, team, department and company level.

Additionally, the AVP, Special Loans, ensures that all ARM loans serviced adjust on time and accurately. This position manages the workflow, assists in verifying ARM data and ensures all ARM notices are sent correctly and timely. This role ensures adherence to regulatory and company procedures, policies and directives regarding Special Loans.