Experienced Appointment Setter - Eagle

Job Details: Level: Experienced, Job Location: 10557 WEST CARLTON BAY DRIVE

• GARDEN CITY, ID, Position Type: Full Time, Education Level: None, Salary Range: $16.00 - $16.00Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Customer Service, Job Title: Appointment Setter Company: Miracle-Ear Location: Eagle, Idaho Miracle-Ear, the #1 provider of hearing healthcare solutions, is seeking a motivated individual to join our team in Eagle, Idaho, as an Appointment Setter. This role is crucial in connecting potential and pre existing patients with effectively scheduled appointments for our valuable services, and hearing evaluations with our Hearing Aid Specialists.

Key Responsibilities

• Conduct calls professionally and efficiently to our patients.
• Set appointments based on customer preferences and team availability.
• Achieve and exceed weekly and monthly appointment setting targets.
• Maintain accurate records of calls and appointments in our CRM system. (CRM = Customer Profiles, Schedule, Notes)
• Collaborate with team members to optimize efficiency and success.

Qualifications

• Minimum of 1 year of call center experience (or related) with a focus on appointment setting.
• Proven ability to thrive in a high-volume call environment.
• Excellent communication and interpersonal skills.
• Results-driven with a strong work ethic and a positive attitude.
• Familiarity with CRM software and comfortable navigating between multiple programs and desktop screens.

Benefits

• Competitive base with performance-based bonuses and commissions.
• Comprehensive training and ongoing professional development.
• Health + Dental + Vision insurance options. - 401k
• Supportive and collaborative team environment. How to Apply: If you are a motivated individual with a passion for connecting with people and setting appointments, we invite you to apply for this exciting opportunity. Please submit your resume with relevant experience. * Miracle-Ear is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

Qualifications

Qualifications

• Minimum of 1 year of call center experience (or related) with a focus on appointment setting.
• Proven ability to thrive in a high-volume call environment.
• Excellent communication and interpersonal skills.
• Results-driven with a strong work ethic and a positive attitude.
• Familiarity with CRM software and comfort navigating between multiple programs and desktop screens. Related experience in customer service, sales, telemarketing are all welcomed.