Sales Consultant

The Opportunity Are you passionate about helping seniors find the right place to call home? Chartwell is looking for a Sales Consultant / Retirement Living Consultant to guide prospective residents and their families through a supportive and informative decision-making journey. In this key role, you’ll drive occupancy, build strong community relationships, and contribute to a warm and welcoming environment for residents.

What You’ll Do Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities Build and nurture referral networks and community partnerships to generate leads Represent Chartwell at events to increase visibility and drive local engagement Collaborate with internal teams to ensure a smooth and welcoming resident experience Partner with Marketing on promotional events and materials Contribute to leadership meetings, strategic planning, and participate in Manager on Duty rotation What You’ll Bring Proven sales ability with a consultative approach Experience in a senior living or service-focused environment is an asset Experience using CRM systems (Yardi preferred) Excellent communication and relationship-building skills Highly organized with the ability to multi-task and meet timelines Customer-focused, empathetic, and professional in all interactions Computer literate, including Microsoft Word and Excel Knowledge of the local community and surrounding area is a plus Valid Driver’s License, or reliable means of transportation What We Offer A safe, inclusive workplace where you’re supported and appreciated Competitive compensation and benefits Opportunities for leadership development and career growth A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents Additional Requirements Ability to work flexible hours including some evenings and weekends Criminal Reference Check Some local travel may be required Comfortable using AI and other digital platform systems and tools to support daily work