Workforce Advisor

Iowa Workforce Development (IWD) is seeking full-time Workforce Advisors to join our team in Des Moines, IA  in our Unemployment Insurance Division. Position Details Location: 1000 E Grand Ave., Des Moines, IA Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM Work Flexibility: Hybrid telework and alternate schedules available after six months of employment and training have been completed.

Position Summary

Workforce Advisors provide exceptional customer service by assisting claimants with questions, concerns, and guidance related to unemployment insurance claims. Advisors interpret and apply state and federal unemployment insurance laws, rules, and regulations while using...