Telesales Team Leader

Responsibilities

Lead and manage the telesales team to achieve monthly sales targets. Coach, train, and motivate team members to improve performance. Monitor daily KPIs and provide regular feedback. Conduct performance evaluations and implement improvement plans. Handle escalations and support the team in closing deals. Collaborate with management to develop sales strategies and optimize processes.

Prepare performance reports and ensure team productivity.

Requirements

Minimum 3 years of experience as a Telesales Team Leader . Proven experience in selling courses, training programs, or educational services . Strong leadership and coaching skills. Ability to monitor KPIs, analyze performance, and improve team productivity. Excellent communication, negotiation, and problem-solving skills. Experience in achieving and exceeding sales targets.