Patient Care Coordinator

InnovaCare Management Services Company, LLC Essential Job Functions Welcome s patients and visitors upon arrival to the clinic. Manage s waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays . Manages the front desk workflow and communicates with the MA’s .

Manages the providers schedule daily . Maintains accurate registration by obtaining, recording, and updating personal and financial information. Assist s patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate , transportation services or prescription assistance ) ; and PCP change if necessary.

Assists patient with intake processes including scann ing required documents. Collects patient’s financial payment responsibility (ex. co-payments, co- insurance, deductibles or issues receipts ) . M ay m anage cashier box or similar location , balances daily deposits , and prepares bank deposits according to company policies.

Processes walk-in patients and visitors such as greets, promptly and professionally answers phone calls, and if applicable, schedules appointments per guidelines . Answers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up . Manages medical records ( maintains , files/scans, prepares for schedule).

Ensures all correspondence is scanned and/or filed in timely manner. Processes requests for medical records release and maintains appropriate logs , etc. Performs all other related duties as assigned . Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.

S.