Patient Care Coordinator

Patient Care Coordinator - Home Care & Healthcare Operations | Caremed Inc.

Job Title:** Patient Care Coordinator / Home Health Scheduler / Care Coordinator

Job Type:** Full-Time

Compensation

& Pay:** Competitive Hourly Rate, Weekly Pay, Direct Deposit

Location:** Jetersville, VA (Serving Central Virginia & Greater Richmond Area)

Industry:** Healthcare / Home Health Care / Medical Operations

Position Overview

Caremed Inc. is seeking an experienced Patient Care Coordinator (Home Care Scheduler)** to join our home health operations team. This critical role is responsible for end-to-end patient care coordination, caregiver scheduling, Electronic Visit Verification (EVV) compliance, and daily client service delivery.

If you have a background in healthcare administration, home care dispatching, medical scheduling, or Medicaid service coordination, this dynamic role offers steady work, supportive leadership, and growth opportunities.

Core Responsibilities & Essential Duties

Caregiver & Patient Scheduling:** Oversee daily roster management, matching home health aides and caregivers with client care plans across Central Virginia.

Shift & Coverage Management:** Manage open shifts, call-outs, schedule changes, urgent cancellations, and immediate reassignments to ensure uninterrupted patient care.

Electronic Visit Verification (EVV):** Perform real-time EVV tracking, visit verification, attendance reconciliation, and resolve EVV exceptions for billing compliance.

On-Call Support:** Participate in a rotating on-call schedule for weekend and after-hours emergency dispatching and care coordination.

Interdisciplinary Communication:** Serve as the primary liaison between patients, family members, field caregivers, RN Supervisors, and administrative management.

Documentation & Compliance:** Maintain precise, HIPAA-compliant patient files, authorization records, and visit logs within care management software platforms.

Preferred Qualifications & Core Competencies

Education:** High School Diploma or GED required; Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field is a plus.

Experience:** 2+ years of experience in healthcare scheduling, medical office administration, home health coordination, or patient services.

Technical Skills:**

Proficiency in Electronic Visit Verification ( EVV**) software and Electronic Health Records ( EHR**).

Strong working knowledge of Microsoft Office Suite** (Word, Excel, Outlook, Teams).

Experience with Medicaid authorizations**, Plans of Care (POC), and home care compliance standards.

Soft Skills:** Outstanding phone etiquette, conflict resolution, crisis management, multitasking, and organizational skills in a fast-paced environment.

Compensation & Employee Benefits

Weekly Pay** with Direct Deposit

Competitive Hourly Compensation

Dental Insurance (for eligible full-time employees)

9 Paid Holidays Per Year

Employee Recognition & Appreciation Programs

Career Advancement & Leadership Opportunities

Service Area Coverage

Caremed Inc. proudly coordinates in-home care services across Central Virginia, including Amelia, Charlotte, Chesterfield, Appomattox, Buckingham, and Henrico Counties**, as well as Richmond City, Hopewell, Colonial Heights, and Petersburg**.

How to Apply

Caremed Inc. is actively hiring! Our application process is fast, simple, and mobile-friendly. Top candidates are invited to schedule an interview promptly upon review.

Apply today to help deliver compassionate, reliable care to patients across Central Virgin ia!**