PT ApartmentConnect Specialist

Apartment. Connect Specialist – Part-Time Location: Dakota County, MN Position Type: Part-Time, Hourly, Non-Exempt Schedule: 20 hours per week, scheduled during normal business hours Compensation: $21.37 per hour Company Overview At Residential Transitions, Inc. (RTI), our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skills while always treating them with dignity and respect.

We proudly serve individuals across Minnesota who are living with mental illness, substance use challenges, and other disabilities. Our services support people living independently in the community, in their own homes, and in residential settings. Through compassionate care and a person-centered approach, we aim to make a lasting difference in the lives of those we serve.

Position Overview

Residential Transitions, Inc. is seeking a Part-Time Apartment. Connect Specialist to provide on-site support and service coordination to tenants residing in apartment communities throughout Dakota County. The Apartment. Connect Specialist assists individuals experiencing mental health concerns, substance use disorders, physical health needs, and barriers to accessing essential resources such as food, transportation, and community services.

This position focuses on promoting housing stability, connecting tenants with appropriate resources, and supporting individuals in maintaining independent living. The specialist works collaboratively with RTI, Dakota County Social Services, property management, and community organizations to coordinate services, provide referrals, and address tenant needs.

Services may include assistance with paperwork, benefits applications, housing concerns, and connections to mental health, chemical health, and other community-based support programs. This is a part-time, hourly, non-exempt position scheduled for 20 hours per week during normal business hours, with an hourly rate of $21.

1. Role Responsibilities Establish trusting, professional relationships with tenants to encourage voluntary participation in available services and resources. Support housing stability by identifying tenant needs, addressing barriers to independent living, and exploring creative solutions to prevent housing disruptions.

Respond to referrals from property management and conduct timely follow-up with tenants to assess interest in and eligibility for available services. Connect tenants with Dakota County Social Services, contracted case management, mental health and substance use services, public assistance programs, and community organizations.

Develop familiarity with Dakota County's mental health crisis services, including the 24-hour Crisis Response Unit (CRU), ongoing mental health programs, and crisis stabilization resources. Collaborate with assigned community partners, including embedded social workers, law enforcement partners, and multi-family housing officers, to coordinate appropriate tenant support.

Build and maintain positive working relationships with property management, Dakota County representatives, and community stakeholders. Coordinate opportunities for community organizations to provide on-site services, resources, and events, with approval from property management. Assist tenants in accessing food programs, transportation resources, healthcare services, and other supports that promote housing stability and well-being.

Respond to mental health crises or emergencies when available and requested, in accordance with RTI policies and in coordination with appropriate crisis response professionals. Promote preventative engagement and connections to ongoing support services to help reduce avoidable emergency responses and service calls. Maintain accurate documentation of services provided, referrals made, tenant engagement, and program outcomes.

Track program measures, including tenant participation, service hours, referrals, incidents, participant demographics, and stakeholder satisfaction. Prepare and submit monthly reports to RTI and Dakota County regarding program activities, service utilization, and outcomes. Perform other duties as assigned by the Area Director, Department Director, or Apartment.

Connect Lead. Required Qualifications and Experience To meet Minnesota Housing Support requirements, candidates must meet at least one of the following qualifications: Hold an Associate's, Bachelor's, or other qualifying degree in a health- or human services-related field; OR Have at least one year of experience working with individuals experiencing mental illness, substance use disorders, or related support needs; OR Hold certification and have experience as a Mental Health Certified Peer Specialist; OR Meet the requirements for unlicensed personnel under Minnesota Statutes, sections 144A.

43 to 144A.483. In addition, candidates must: Possess a valid driver's license, reliable transportation, and current vehicle insurance if transporting tenants. Successfully complete required Department of Human Services background studies and screenings. Meet applicable BCA criminal background check and DHS screening requirements, including the Sexual Exploitation of Patients by Psychotherapists screening.

Successfully complete applicable federal Office of Inspector General exclusion screenings. Demonstrate the ability to work effectively with culturally diverse populations. Possess strong communication, organizational, and interpersonal skills. Be able to work independently, manage competing priorities, and collaborate with community partners.

Maintain appropriate professional boundaries and confidentiality when working with tenants and service providers.

Benefits

of Working at RTI RTI values its employees and offers opportunities for professional development, meaningful work, and career advancement.

Benefits

and opportunities available to part-time employees include: Competitive Hourly Compensation: $21.37 per hour. Consistent Part-Time Schedule: 20 hours per week, scheduled during normal business hours. Earned Sick and Safe Time (ESST): Accrual of paid sick and safe time in accordance with Minnesota law and RTI policy. On-Demand Pay: Access earned wages through RTI's available on-demand pay program.

Retirement Savings: 401(k) plan with company matching contributions, subject to plan eligibility requirements. Professional Development: Access to relevant training, continuing education opportunities, and professional support. Career Advancement: Opportunities for professional growth and advancement within RTI. This part-time position does not include traditional Paid Time Off (PTO) or employer-sponsored medical, dental, or vision insurance benefits.

Other benefits are subject to applicable eligibility requirements and plan terms. Physical and Mental Requirements Employees in this role must be able to: Walk, stand, sit, bend, climb stairs, and perform duties in apartment community environments. Use hands for writing, typing, documentation, and data entry. Lift up to 40 pounds and occasionally exert physical effort in the performance of job duties.

Maintain the vision and hearing necessary to review documentation, operate office equipment, use a computer, and safely operate a vehicle when required. Respond appropriately to challenging situations and coordinate crisis support within the scope of their training and responsibilities. Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable law.

Join Our Team Be the difference by making a difference. Advance your career in mental health and community-based services with Residential Transitions, Inc., an organization committed to improving the lives of the people we serve. If you are passionate about helping individuals maintain stable housing, access essential resources, and build greater independence, we encourage you to apply.

Equal Employment Opportunity Statement Residential Transitions, Inc. is an Equal Opportunity Employer. RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.