Finance Manager - Order to Cash

Job Details: Job Description: We are seeking an experienced OTC and Revenue Accounting leader to establish and manage Order-to-Cash operations. This role will oversee end-to-end OTC processes including billing, collections, cash application, credit management, dispute resolution, accounts receivable, and revenue accounting activities.

The role will work closely with commercial, operations, and finance teams to ensure timely and accurate revenue recognition, support monthly revenue targets, improve cash flow performance, and strengthen governance and SOX compliance across the organization.

Key Responsibilities

Lead the setup and operationalization of OTC and Revenue Accounting functions within the SSC Oversee end-to-end OTC processes including: Billing and invoicing Cash application Collections management Credit control Customer dispute resolution AR reporting and reconciliations Manage revenue accounting activities including: Revenue recognition Deferred revenue accounting Revenue accruals and reconciliations Compliance with accounting standards and company policies Partner closely with commercial, sales, operations, and finance teams to support monthly revenue targets and business performance objectives Monitor revenue trends, billing accuracy, and collection efficiency to drive operational and financial performance Drive process standardization, automation, and continuous improvement initiatives across OTC operations Improve working capital performance, DSO metrics, and collection effectiveness Establish and maintain strong governance, internal controls, and SOX compliance framework Develop and monitor KPIs, SLAs, operational dashboards, and reporting metrics Support ERP implementations, process migration, and SSC transition projects Lead customer escalation management and stakeholder communications effectively Build, lead, and develop a scalable OTC organization within the SSC environment Qualifications: Bachelor’s Degree in Accounting, Finance, Business, or related discipline Professional qualification preferred: ACCA, CPA, MIA, ICAEW or equivalent Minimum 10 years of relevant experience in OTC, Accounts Receivable, and Revenue Accounting Mandatory experience in Shared Services Center (SSC) / Global Business Services (GBS) environment Prior SSC setup, transition, or migration experience preferred Strong understanding of revenue recognition principles, financial controls, and SOX compliance Experience supporting monthly revenue close and business performance targets ERP system exposure (SAP, Oracle, or equivalent) Strong leadership, analytical, and stakeholder management capabilities Experience managing regional or global operations is an advantage Job Type: Regular Shift: Shift 1 (Malaysia) Primary Location: Penang 15, Penang, Malaysia Additional Locations: Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.