TikTok Shop by Tokopedia - Account Manager Lead, Global Regional Key Account (FMCG) - Indonesia

About the Team

In this role, you will be responsible for developing and scaling the GRKA category by building a high-performing team, identifying key sub-categories, and driving growth through merchant acquisition, incubation, and performance management. You will work cross-functionally to define and execute a competitive category strategy that drives sales, enhances customer experience, and strengthens market positioning.

Responsibilities

1. Category Strategy & Growth

• Develop and execute the go-to-market strategy for the Beauty category, ensuring alignment with business goals and market trends.
• Identify high-potential brands, sellers, and product segments, and establish acquisition plans to onboard them effectively.
• Monitor and optimize category performance, ensuring growth in GMV, revenue, and market share.

1. Seller Relationship Management

• Build and manage a pipeline of strategic sellers and brands, negotiating partnerships to enhance assortment and pricing competitiveness.
• Conduct regular business reviews with key sellers to identify growth opportunities and resolve challenges.
• Drive assortment expansion by identifying gaps in product offerings and securing relevant partnerships.

1. Innovation & Competitive Advantage

• Identify and implement strategic initiatives to enhance category competitiveness, such as exclusive brand partnerships, product bundling, and promotional mechanics.
• Stay ahead of industry trends, competitor strategies, and consumer insights to maintain category leadership.
• Continuously optimize seller engagement and operational efficiency to improve overall category health.

Qualifications

Minimum Qualifications

• Proven experience in eCommerce, category management, or business development
• Minimum Bachelor's degree or above
• High level of proficiencies in English and Bahasa Indonesian languages
• Excellent communication skills (verbal and writing) and can effectively handle cross-functional collaboration.
• Strong analytic, logical and problem solving skills with good attention to detail to maintain accuracy, and team management experience
• High level of integrity and trustworthiness when handling sensitive financial and policy-related information.
• Ability to thrive in a dynamic environment and adapt strategies to changing business needs.

Preferred Qualifications

• Proactive and self-starter mindset focused on continuous improvement
• Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, synthesization, and process optimization)
• Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial
• Excellent negotiation and stakeholder management skills.