Help Desk Administrator I

Horizon is looking for a dedicated Help Desk Administrator at our corporate office located in Getzville, NY! Under the supervision of the IT Operations Manager, the Help Desk Administrator provides frontline support across the organization’s IT infrastructure, responding to system alerts and resolving hardware and software issues to ensure seamless daily operations.

In addition to these core responsibilities, they contribute to projects and assist with deployments, both independently and collaboratively with the IT team. Their role is vital in keeping systems running smoothly and staff productive.