Warehouse Clerk - 2nd Shift

This position is located at our facility on 4900 North America Drive in West Seneca As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL’s and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested.

Duties and responsibilities

Provide exceptional customer service Manage and check-in drivers efficiently and effectively Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders Perform data entry as needed Daily communication via telephone calls and emails to internal departments Prioritize and multi-task client requests on a daily basis Obtain and evaluate all relevant information to handle inquiries and complaints Respond in a prompt and courteous manner to client requests All other duties as assigned Qualifications High School Diploma or GED Customer service experience Excellent verbal and written communication skills Ability to multi-task Problem analysis and problem-solving Attention to detail and accuracy Initiative Basic PC skills and MS Office Suite (Excel, Word, Outlook) Ability to work in fast-paced environment Work independently and with team in fast paced environment Safety Requirements Must wear safety vest.

Physical requirements Must be able to lift up to 50 lbs. Direct reports None *Please note that base pay offered may vary depending on job-related knowledge, skills, and experience. Monday

• Friday 2:30pm-11:00pm